Rod Posted September 2, 2022 Share Posted September 2, 2022 Hi all, we have installed the Citavi database in a shared SQL instance with other databases, and when the user opens Citavi manager software, he gets an error for every database on the instance. Is this a configuration issue anyone can help me with? Regards Rod Quote Link to comment Share on other sites More sharing options...
Stacy Penna Posted September 2, 2022 Share Posted September 2, 2022 Thank you for posting, I have asked my support team to respond to you. Quote Link to comment Share on other sites More sharing options...
Rod Posted September 5, 2022 Author Share Posted September 5, 2022 I have more information from the business user, when he attempts to create a new connection to a database in the database manager software, it attempts to load every database in the SQL Instance, and because he is not an admin on the SQL instance and only has db_owner access to the Citavi database, it throws a 'login failed' for each database. Quote Link to comment Share on other sites More sharing options...
Patrick H. Posted September 5, 2022 Share Posted September 5, 2022 Hi Rod, please contact support directly. Quote Link to comment Share on other sites More sharing options...
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