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Cannot open project by my Citavi licence

Noemí Medina

By Noemí Medina,
in Citavi Windows

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Noemí Medina Newbie

Noemí Medina

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Hi Citavi forum

I have a short question regarding opening my clould project. There is always the notification pop up and deny my access to my own project (as the PrintScreen shown below), and I have checked that my account is valid.
Do anyone have idea to solve it??

Thanks in advance.

Can not open my project.jpg

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