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Cant Add / import new Titles


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From one day to the next, I can no longer add / import titles to my project. The button just disappears but the "citavi picker" for chrome still works and adds titles to the project.  At the top right it also says "Read only" and I don't know what was there yesterday. The licence is still running in any case. This is really annoying. 

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I heard back from my support team. 

Problems are nearly always related to the user’s account and/or license. This means that in order to check, we always need the email address they created their account with. It is impossible to respond without this information.

Please send us a message via https://www.citavi.com/ticket.

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